Account and security
Your Avelden account is personal to you and can be connected to more than one community.
Update your profile
Section titled “Update your profile”Open the community menu and select My account. Update your name or other available profile details, then save. Community memberships appear separately under Community & memberships.
Change your email address
Section titled “Change your email address”When changing your email, complete the verification step sent to the new address. Until verification succeeds, continue using the email currently associated with the account when required.
Reset a forgotten password
Section titled “Reset a forgotten password”From the sign-in page, select Forgot password, enter your account email, and use the newest reset link you receive. Reset links are time-limited; request another if the link has expired.
Keep your account secure
Section titled “Keep your account secure”- Use a unique password that you do not reuse on another service.
- Do not share invitation, confirmation, or password-reset links.
- Sign out on shared devices.
- Treat unexpected requests for passwords or full card numbers as suspicious.
- Review your community memberships and report access you no longer need.
Membership is separate from your account
Section titled “Membership is separate from your account”Closing or leaving one community does not necessarily remove your Avelden account or memberships in other communities. Ask the relevant community administrator to correct a role, unit assignment, or membership.